Clear answers · no guesswork
The short answer
Useful answers, local options and the details to check.
Should I bag everything before you arrive?
Not necessarily. Bag small loose items safely where practical, but do not mix restricted materials or hide the contents. Ask what preparation suits your particular load.
01 / Good to know
1. Decide what stays
Walk through each room and label keep items. Remove keys, jewellery, medication, photographs, legal documents and anything sentimental. Do not leave the crew to judge what matters to you.
02 / Good to know
2. Make a room-by-room inventory
List furniture, appliances, bags and unusual items. Photograph each room from a wide angle and take close-ups of specialist or heavy pieces. Include cupboards only if their contents are part of the clearance.
03 / Good to know
3. Check access and authority
Arrange entry with the keyholder and ensure the person booking can authorise removal. Describe floor levels, lifts, stairs and safe parking. Mention any shared-building restrictions.
04 / Good to know
4. Agree the scope and the finish
Confirm the quote, accepted items and collection date. Ask about dismantling and whether any tasks are excluded. Clearance does not automatically include professional cleaning, repairs or valuation.
